Solution & Benefits
Ecommerce and Multi-Channel Retailers can obtain the most out of their Fulfillment
Perfect for online retailers, etailers, 3PLs and ecommerce companies both pureplay and multi-channel, the Delivery Manager software not only improves your delivery offering but offers many other benefits helping you get the most out of your couriers and logistics function and most importantly please your customers so they keep coming back.
MetaPack connects retailers to all UK parcel and express carriers and gives you the ability to manage your entire home delivery operation. Through its intelligent streaming functionality, it allows goods to be despatched using the most suitable network, depending on customer delivery requirements, the type of parcel and the carrier or own fleet operation best able to deliver it.
The following survey indicates the importance of delivery in reasons for cart abandonment:
A total of 68% avoided shopping online owing to delivery concerns. By making use of our software solution you can reduce this figure:
- Provides parcel allocation, despatch execution and carrier integration
- Improves 'first time' delivery success and 'total cost to serve'
- Provides end-to-end visibility and tracking
- Provides e-mail and SMS customer care
- Reduces carded and failed deliveries
- Improves customer service and encourages repeat purchases
- Reduces operating costs
- Manages deliveries from third party suppliers
- Reduces the cost of your returns network
