Automate and control returns process

MetaPack Returns Management works with your existing systems to identify, track and manage returns however they occur, reducing turn-around time and overall costs. MetaPack Returns Management pre-advises returns from failed deliveries and manages customer returns in the most convenient way for the shopper, while collecting returns data, processing the goods accurately and initiating supplier credit requests for the retailer.

Like Carrier Management, Returns Management selects the appropriate carrier, communicates the collections requirement to the carrier, prints labels (wherever they are needed) and communicates status updates to all parties.

MetaPack Returns Management Benefits

Reduced costs by automating manual processes

Increase customer satisfaction due to speed and convenience of processing returns

Increase cost recovery through efficient supplier billing

Greater control through increased visibility

Reduce the capital tied up in stock

Click on the MetaPack Returns Management presentation for more information.