Order online and pick-up in store

Collect@Store sits alongside your existing retail and online systems to enable and co-ordinate deliveries for store collection. It provides the backbone for a network of retail store collection points allowing customers to select which outlet to use for delivery. The delivery process is tracked from warehouse despatch, through receipt into store, to collection by the customer, ensuring complete visibility and security.

Collect@Store Benefits

Collect@Store can drive greater traffic to stores, allow extended range to be offered in smaller stores and reduce costs through customer self-service strategies. In addition Collect@Store offers:

Reduced costs through less contact centre involvement

Greater security of deliveries

Increased delivery success rates as more orders are delivered to store

Increased customer retention through better customer service and communications.