Shudoo.co.uk: Increase carrier choice, increase conversion
The Challenge
Shudoo are a growing business. Their growth means that their product range has also grown more varied. As a result they needed to add carriers and services to the delivery portfolio to supply the demands of their customers
The Solution
MetaPack DM was introduced which allowed Shudoo to increase their carrier options. The files from their Order Management System are now imported and allocated to the appropriate carrier in one action. No integration wasrequired. The software has allowed them to reconsider their web front end, developing it to offer far more delivery options. Shudoo will then be able to offerthe consumer a range of services that meet their requirement and lifestyle, increasing the probability of conversion.
"Implementing the MetaPack DM system has meant that the progression from order through to carrier service allocation and dispatch is seamless. The time saved in auto allocation is tremendous, and we are able to offer a much wider range of services to our customers."
Robert Russell, Shudoo Proprietor
