Case Studies
Shudoo are a growing business. This growth has meant that their product range is now much more varied. As a result they needed to add carriers and services to their delivery portfolio, enabling them to meet the supply and demands of their Customers.
Lighting Direct ship significant volumes of parcels through a centralised despatch hub. They had to decide manually which carrier service to use, by weighing and sizing parcels, and then working out the optimum route by referring to tables. They wanted to improve efficiency by automating the process at the same time introduce additional carriers that would increase their delivery options.
John Lewis was delivering many larger products to their Customers homes via their stores. It made more sense to deliver the same products directly from the central distribution warehouses. John Lewis wanted to use two carriers and print their labels from one printer in each of the five warehouses. At the same time, they wanted to be able to track the progress of the delivery, from the store via the Customer Care Team.
Dixons, leading consumer electronics retailer wanted to bring more automation to their supply chain, achieve greater efficiences in the warehouse and improve throughput and capacity.
Boots and MetaPack DMS
Boots, UK health and beauty retailer wanted to offer their online customers choice, excellent service and the promise of a successful delivery.
Dixons Group and DMS ServiceLink
Dixons, leading consumer electronics retailer wanted to increase customer choice by offerings a range of delivery options that would allow customers to choose the most suitable time to recieve their orders.
Mothercare and MetaPack DMS
Mothercare, the UK's mother and baby retailer wanted to reduce the cost of their home delivery operation and introduce addtional carriers.