Research

Can Online Retailers Deliver?

This specialist report assesses how well the online retail community measures up to the industry best practice and demonstrates how retailers who put MetaPack's Delivery Management System at the heart of their fulfillment solution have improved their customer service and reduced costs. 

Research Study: UK Express Parcels Market and Trends

This research study evaluates the future of the UK Express Market and draws on the experience of the authors in working with several leading express operators and with investors who have acquired or evaluated businesses in the sector.  

Retailer and Parcel Carrier Report: B2C Home Delivery Market 

MetaPack surveyed 25 multi-channel and catalogue retailers as well as 8 carriers (70% of the B2C market), to find out more about their attitudes to the B2C market. This report identifies how retailers and parcel carriers can work together and implement ‘best in class’ solutions that help retailers meet the needs of their customers - the consumer.