MetaPack has been adopted by the majority of leading retail names, hundreds of smaller online sellers and is used as a benchmark standard by the e-retail industry. MetaPack software works with all parcel carriers and manages the entire home delivery experience. It ensures that the latest and best delivery promises are offered to shoppers at the website, fulfilled intelligently by the warehouse and proactively supported during the parcel journey, including returns – each activity operating in tandem to ultimately turn the ‘promise’ into total customer satisfaction.

MetaPack ensures the right carrier service is used to deliver the right product to the right place at the right time and all supported by the right communication.