Offering 30,000 product lines, the Halfords website offers a truly comprehensive range to consumers interested in automobiles, leisure, cycling and more. In recent times, the Halfords multichannel strategy has grown in combination with the Halfords store network to provide a compelling array of services to meet changing consumer behaviours as online becomes more and more embedded in everyday life.
Halfords collaborated with MetaPack to deliver on a wide range of goals:
- Expanding available delivery options
- Maximising services and savings to gain advantage over competitors
- Improving customer experience
Download the case study on the right to learn more about how together with MetaPack Halfords was able to greatly improve their service offering and customer retention.