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Mastering The Online Customer Delivery Experience

Webinar Recording: Mastering The Customer Delivery Experience

 


Webinar Details:

Major US brands and retailers must work harder than ever to meet the changing expectations of online shoppers. Learn how delivery personalization, loyalty programmes and evolving expectations have changed the online shopping experience for good (US focus).

Discover how customer delivery influences online purchasing decisions, as consumers place a premium on convenience and experience. Delivery personalization is rising up the agenda and the appeal of delivery loyalty programmes is strong.

Webinar Agenda:

  • Inside the latest consumer insights and expectations
  • The retailer’s dilemma – how to provide convenient & cost effective delivery
  • 10 areas where retailers and brands are innovating in delivery
  • Best practice in delivery (dos and don’ts for retailers and brands)

About MetaPack:

MetaPack are the leading provider of eCommerce delivery management technology to enterprise retailers and brands. Our platform integrates 400 carriers and 4,000 delivery services such as Next Day, Click and Collect, Locker Boxes and International Delivery – ensuring that retailers and brands can offer delivery options and convenience for their customers.