Offering 30,000 product lines, the Halfords website offers a truly comprehensive range to consumers interested in automobiles, leisure, cycling and more. In recent times, the Halfords multichannel strategy has grown in combination with the Halfords store network to provide a compelling array of services to meet changing consumer behaviours as online becomes more and more embedded in everyday life.

 

Halfords collaborated with MetaPack to deliver on a wide range of goals:

  • Expanding available delivery options
  • Maximising services and savings to gain advantage over competitors
  • Improving customer experience

Download the case study on the right to learn more about how together with MetaPack Halfords was able to greatly improve their service offering and customer retention.